At Hopscotch Primary Care, our mission is simple: to provide compassionate, patient-centered care that prioritizes the well-being and trust of those we serve. Our care model ensures that patients receive the attention they need, when they need it, with a team that truly listens and responds to their concerns. One recent patient experience at our Hudson clinic highlights exactly why this approach makes all the difference.
A Fall, A Fear, and a Fast Response
Just four days after establishing care with Hopscotch, an 80-year-old patient arrived at our Hudson clinic for a routine lab visit. Unfortunately, during her visit, she suffered a fall. Our team immediately stepped in, moving her onto the provider schedule for urgent evaluation and treatment.
While tending to her skin tears and other injuries, our medical team grew concerned that she might have sustained a head injury. In keeping with our commitment to shared decision-making, we thoroughly discussed her options with her, and she agreed to be evaluated at the emergency department (ED). Thanks to quick intervention, she was able to return home the same afternoon.
Earning Trust Through Personalized Care
The next day, she was back in our office for follow-up care. While grateful for the attention, she voiced deep concerns about her wounds. She had witnessed her own father suffer complications from similar injuries, which ultimately led to his passing. Additionally, she had a longstanding mistrust of local home health and wound care services, making her anxious about her own recovery.
Recognizing the importance of both physical and emotional healing, our Hudson team rallied together, leaning on their collective expertise to provide in-office wound care. Over the next several weeks, we managed her wounds with precision and compassion, ensuring she felt safe and supported at every step. As a result, she experienced a full recovery—both physically and in her trust in healthcare.
Why Care Like This Matters
This patient’s journey is a testament to the power of accessible, patient-centered care. At Hopscotch, we don’t just treat symptoms; we listen, we adapt, and we build trust. While she remains wary of certain healthcare services, she has expressed “the deepest trust” in our Hudson team and now reaches out without hesitation when concerns arise.
Stories like these remind us why we do what we do. Every patient deserves not just medical treatment, but a care team that truly understands and supports them. And at Hopscotch Primary Care, that’s exactly what we provide—every visit, every patient, every time.
Become a Hopscotch Patient Today
If you’re looking for a primary care provider that truly puts your needs first, we invite you to join the Hopscotch family. Our dedicated team is here to support your health journey with compassionate, comprehensive care. Contact us today to learn more about becoming a patient and experience the Hopscotch difference for yourself.